What It Takes to Control the Customer Interaction

    Many originators believe that sales success is driven by their lender’s products and technology. A lender’s ability to compete in a commodity market, such as mortgages, requires these basic elements to be in place. But, what really determines an originator’s success comes down to an individual’s sales skills and capabilities.

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Reverse Mortgage Lender Fined $140,000 By CFPB

The Consumer Financial Protection Bureau has unveiled a civil penalty of $140,000 against Mahwah, N.J.-based reverse mortgage lender Nationwide Equities. So reports Reverse Mortgage Daily. Read more...

Citigroup Bets On Digital Mortgage Tech to End Racial Disparity

As part of a plan to close the racial wealth gap, Citigroup has announced that it plans to invest in digital mortgage technology. So reports Bloomberg. Read more...

Man Sentenced to Prison in $9M Mortgage Scam

A federal judge has handed down a sentence of 18 months in prison to a man for his part in a $9 million mortgage scam. So reports the Las Vegas Review-Journal. Read more...

Are Your Originators Just Following the Herd?

In mortgage banking, it is commonplace for originators to adopt the practices of successful producers. If one salesperson rises at 4:00 a.m., everyone else feels they must follow suit. If a top producer is active on LinkedIn, other originators will incorporate the platform into their own marketing strategies. Likewise, lenders are copycats too. If a… Read more...

Mortgage Advisers Face Criminal Charges Across the Pond

The U.K. Financial Conduct Authority has launched criminal fraud proceedings against a financial adviser and an accountant who allegedly filed fraudulent mortgage applications. So reports Professional Adviser. Read more...

Blend, a Digital Lending Platform, Files to Go Public

Digital lending software provider Blend has unveiled plans for an initial public offering. The planned IPO, disclosed in a filing with the Securities and Exchange Commission, comes after Blend facilitated $1.4 trillion in loans last year, more than double 2019’s loan volumes. So reports Insider. Read more...

As Home Prices Soar, So Does Mortgage Fraud Risk: CoreLogic

As U.S. housing prices have jumped, the risk of fraudulent mortgage applications for home purchases has climbed too, according to CoreLogic data. So reports Better Dwelling. Read more...

Steps for Developing a Company's Culture

In a previous article we discussed the benefit of summarizing your company’s benefits in a short statement typically called a “USP” or Unique Selling Proposition. Integrating this into the company culture is quite something else. Just because a company underwrites and/or approves loans quickly does not mean it is part of the culture. For example,… Read more...

Are Your Sales Leaders Unable to Envision Change?

During a recent industry webinar, a discussion about reducing time to close a loan boiled down to a single question: What would it take to have a 3-day close? One attendee asked, “Can mortgage bankers even conceptualize a 3-day close?” Read more...

Better.com Hauls in $500M Investment from SoftBank

Better.com has seen its market value continue to rise following a $500 million investment by Japan’s SoftBank. So reports CNBC. Read more...

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