What It Takes to Control the Customer Interaction

    Many originators believe that sales success is driven by their lender’s products and technology. A lender’s ability to compete in a commodity market, such as mortgages, requires these basic elements to be in place. But, what really determines an originator’s success comes down to an individual’s sales skills and capabilities.

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BlackFin’s Landon Explains How Tech Can Help Mortgage Biz

Cecilia Janson, partner and chief delivery officer at BlackFin Group, breaks down technology’s role in addressing mortgage lenders’ challenges during a recent episode of the Fintech Hunting podcast. Read more...

Evaluating the Part-time Question

Though the vast majority of loan officers are full time, the part-time question will come up once in a while. For example, perhaps a boomerang loan officer has a full time job but wants to produce a few loans each month. Or perhaps a rookie does not want to let go of their present job… Read more...

Why Sales Differentiation Matters in a Purchase Money Market

In my training classes, there is often a lot of discussion about who is responsible for establishing a differentiation strategy in an originator’s territory. Most producers believe that differentiation has to do with their lender’s branding and marketing and is not about them personally. Read more...

Are You Hiring Radical Change Agents?

Jamie Dimon, Chairman and CEO of JPMorgan Chase Bank and respected banking industry guru recently said in an interview that bankers lack imagination when it comes to envisioning what their customers need. Read more...

Ruth Lee Talks Digital Mortgages, Why Lenders Struggle With Tech and More: Podcast

Ruth Lee, founder and CEO of the Denver-based mortgage advisory firm Big Think, discusses mortgage technology, the impact of COVID and more on the Fintech Hunting Podcast. Read more...

Husband and Wife Indicted in $2.5M Mortgage Scam

A federal grand jury has indicted a husband and wife in connection with a mortgage fraud that cost financial institutions at least $2.5 million, authorities announced. Read more...

Lower, Fintech Platform for First Homes, Raises $100M

Ohio-based home finance platform provider Lower has another $100 million in the bank that it plans to use to add new features. So reports TechCrunch. Read more...

Boomerang and Novice Loan Officers

You have likely heard the term “boomerang buyers” referring to homeowners who lost their homes during the recession and are now eligible to purchase again. The concept of boomerang loan officers is not as well-known but should become more and more important with regard to recruiting in the future. Read more...

Culling the Herd: A Smarter Way to Reduce Your Sales Staff

In my recent conversations with mortgage executives, many are considering reducing their sales staff now that volume has slowed. The consensus is that now is a good time to cull bottom-tier producers who are only generating 20% of the total volume. However, because mortgage lending is characterized by perpetual “boom or bust” cycles, I believe… Read more...

Homebuying Startup Flyhomes Raises $150M

Flyhomes, a real estate startup that helps home buyers make cash offers, has added another $150 million in funding. So reports The Seattle Times. Read more...

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