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Don't Let Poor Communication Torpedo Borrower Satisfaction

Don't Let Poor Communication Torpedo Borrower Satisfaction

Sunday, 23 July 2023
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There’s a misconception that top sales professionals have the “gift of gab.” But the reality is much more complex. Read more...
Rocket Pro TPO Rolls Out Target Profit Control

Rocket Pro TPO Rolls Out Target Profit Control

Sunday, 23 July 2023
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Rocket Pro TPO has introduced a new loan level pricing tool, Target Profit Control, which it says will help brokers meet profitability targets on every correspondent loan. So reports The Mortgage Note. Read more...
Beeline Loans Touts 'First-Ever AI Mortgage Chatbot'

Beeline Loans Touts 'First-Ever AI Mortgage Chatbot'

Sunday, 23 July 2023
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Beeline Loans, the mortgage lender formerly known as Rabbit Mortgage, has introduced what it calls “the first-ever AI mortgage chatbot.” So reports Inman. Read more...
Angelo Mozilo, Countrywide Financial CEO in 2008 Crisis, Dies

Angelo Mozilo, Countrywide Financial CEO in 2008 Crisis, Dies

Sunday, 23 July 2023
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Angelo Mozilo, the former CEO of Countrywide Financial and one of the architects of the 2008 global financial crisis, has died at age 84. So reports Pasadena Now. Read more...
Avoiding the 'Magic Question' Trap

Avoiding the 'Magic Question' Trap

Sunday, 09 July 2023
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I really find it amusing when managers complain that they can’t hire loan officers because they get stuck focusing on the “magic” question. What is this magic question? Here it is… What is your split (or your commission plan)? Read more...
Best U.S. Cities to Raise a Family in 2023: WalletHub Study

Best U.S. Cities to Raise a Family in 2023: WalletHub Study

Sunday, 09 July 2023
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WalletHub’s study on the best cities to raise a family in the U.S. reveals fresh insights on what borrowers are looking for when setting down roots and where they might be moving. Read more...
Crowdfunding Platform PeerStreet Goes Bust

Crowdfunding Platform PeerStreet Goes Bust

Sunday, 09 July 2023
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PeerStreet, a California-based real estate crowdfunding platform, has filed for bankruptcy. So reports FinTech Futures. Read more...
Guaranteed Rate Buys Rest of Mortgage Joint Venture Premia

Guaranteed Rate Buys Rest of Mortgage Joint Venture Premia

Sunday, 09 July 2023
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Guaranteed Rate has taken sole ownership of Premia Relocation Mortgage, formerly a joint venture with Sirva. So reports NEXT Mortgage News. Read more...
Wells Fargo Mortgage Sellers Claim Anti-Latino Bias

Wells Fargo Mortgage Sellers Claim Anti-Latino Bias

Sunday, 09 July 2023
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Past and present bilingual mortgage sales employees of Wells Fargo have sued the company alleging discrimination against Hispanic clients. So reports Bloomberg. Read more...
How to Set Effective Goals with Sales Personnel

How to Set Effective Goals with Sales Personnel

Sunday, 25 June 2023
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One objective of one-on-one coaching must be the setting of goals with loan officers. It is imperative that managers spend the time to help sales personnel set goals for their business plans. If there is no agreement as far as the goals, there will not be a basis for performance reviews in the future. Read more...

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