What It Takes to Control the Customer Interaction

    Many originators believe that sales success is driven by their lender’s products and technology. A lender’s ability to compete in a commodity market, such as mortgages, requires these basic elements to be in place. But, what really determines an originator’s success comes down to an individual’s sales skills and capabilities.

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Has One-stop Shopping Arrived In Mortgage Banking?

In a recent investor presentation by Better.com, the digital-first homeownership company deemed the mortgage industry “broken” as “consumers deal with repetitive data requests, high fees and lack of certainty.” If customer satisfaction surveys regarding the home loan process are any indication, Better.com’s assessment is accurate. Read more...

Bodnar of MMG: 3 Things Moving the Market

In this video, Bill Bodnar of The Mortgage Market Guide (MMG) discusses the three things moving the market. Read more...

Podcast: Industry Pros Speak Out From the Insellerate Experience Summit

Mortgage industry experts shared their insights from the Insellerate Experience Summit in Newport Beach, Calif., on a recent episode of the Fintech Hunting podcast. Read more...

Rent-to-Own Startup Landis Wins Funding From Jay-Z, Will Smith

Landis, a fintech startup that aims to help renters become homeowners, has received some star-studded backing. So reports Finextra. Read more...

'Skillful Conman' Gets 12 Years for $7.6M Mortgage Scam

A man was sentenced to more than 12 1/2 years in federal prison for defrauding more than 2,000 homeowners to the tune of $7.6 million, according to authorities. So reports the Associated Press. Read more...

Podcast: Finding Your Passion And Creating The Life That You Desire With Jerome Myers

We all have a passion for certain things, but we don’t know how to use them. We have talents we want to be discovered, but we lack ways to show them to the world. Join Jen Du Plessis and Jerome Myers as they delve into earning money by finding your passion in life. Read more...

Ask The Expert: How Do I Step Outside My Comfort Zone in Public Events?

Rose from Colorado wrote: "I read your series about call reluctance and really enjoyed it. However, I have trouble stepping outside my comfort zone and not just regarding making calls. Going to group events, speaking in public and a host of other activities make me uncomfortable. What can I do?"  Read more...

Ask The Expert: How Can I Make Money In A Small Real Estate Office?

Thomas from Chicago asked: "I am considering going with a lender that is owned by a real estate company. They would put me in one of their real estate offices and I would serve those agents. My concern is that the office is pretty small and I would not be able to make a living… Read more...

Being the First Contact Matters in Selling

Nearly 75% of home buyers selected a real estate agent after interviewing only one person, according to NAR’s annual research report on the real estate industry. The study also found that for the vast majority of customers, the agent was referred by the buyer’s family and friends. Read more...

How Originators Can Protect Themselves From Cyber Attacks

A rare expert on both the mortgage industry and cybersecurity talks about what originators and real estate agents can do to protect themselves in a new episode of the Fintech Hunting podcast. Read more...

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