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Ask The Expert: How Do I Get Back to Focusing on Purchases in 2021?

Ask The Expert: How Do I Get Back to Focusing on Purchases in 2021?

Thursday, 17 December 2020
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Cheryl from Florida asked: "I read the forecast by the MBA which says there will be less refinances next year. I have been doing mostly refinances and I have no idea how to get back to focusing on purchases. What do you recommend?" Read more...
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Mortgage Origination and the Digital Revolution

Mortgage Origination and the Digital Revolution

Wednesday, 16 December 2020
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In early December, Warner Bros. announced that all of its 2021 movie releases—17 in all–will be available on HBO Max (a streaming service) on the same day they debut in movie theatres. This is a major break from previous practices that had given movie theatres a competitive advantage by delaying a film’s release to streaming… Read more...
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Three Mortgage-Tech Startups Win Support From Flagstar Bank

Three Mortgage-Tech Startups Win Support From Flagstar Bank

Friday, 04 December 2020
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Flagstar Bank has selected the startups Home Lending Pal, Stavvy and RealKey to take part in its Flagstar MortgageTech Accelerator program. Read more...
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Nine Arrested, Indicted in Alleged $6M Mortgage Scam

Nine Arrested, Indicted in Alleged $6M Mortgage Scam

Friday, 04 December 2020
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California state authorities have announced the arrests and indictments of nine people in an alleged mortgage scheme that led to a loss of about $6 million. So reports KTXL in Sacramento. Read more...
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Manafort’s Mortgage Fraud Dismissal Appealed to N.Y. High Court

Manafort’s Mortgage Fraud Dismissal Appealed to N.Y. High Court

Friday, 04 December 2020
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Mortgage fraud charges against President Trump’s former campaign chairman Paul Manafort are rearing their head once again. So reports NBC News. Read more...
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Who Makes the Best Mentor?

Who Makes the Best Mentor?

Thursday, 10 December 2020
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Mentoring is a time intensive activity. So much so that this is sometimes the main reason a vast majority of managers have refused to bring in novice loan officers in the past. Or, if they do, the loans officer does not get the direction they need. Sales managers are highly qualified as mentors because of… Read more...
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Are You Evaluating Sales Candidates for Willingness to Learn?

Are You Evaluating Sales Candidates for Willingness to Learn?

Wednesday, 09 December 2020
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In my more than 25 years in mortgage banking, one thing that has remained constant is that most lenders recruit sales professionals who are experienced in mortgage origination instead of hiring rookies. These companies hire experienced “C” players rather than potential “A” producers who need to be trained and developed. Read more...
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How Customer-Centric Is Your Sales Organization?

How Customer-Centric Is Your Sales Organization?

Thursday, 03 December 2020
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Many mortgage managers consider their companies to be originator-centric. These senior executives believe that sales employees drive success and they feel that their lender’s originator support is a competitive advantage. I certainly understand this viewpoint, especially in such a difficult recruiting environment. However, I would argue that focusing entirely on the originator experience can lead… Read more...
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Ask the Expert: Are You Delivering Value?

Ask the Expert: Are You Delivering Value?

Wednesday, 02 December 2020
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In my last column I noted how several loan officers have written me asking about why many weren't prepared for the pandemic or the subsequent impact on our industry. Here are some additional thoughts on that question. Read more...
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Better.com CEO Battles Claims of Fraud, Harsh Workplace

Better.com CEO Battles Claims of Fraud, Harsh Workplace

Wednesday, 25 November 2020
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Mortgage-origination startup Better.com’s CEO, Vishal Garg, is fighting multiple lawsuits that accuse him of fraud and mismanagement. So reports Forbes.com. Read more...
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