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Survey Finds Weaknesses in All-Digital Origination Process

Survey Finds Weaknesses in All-Digital Origination Process

Sunday, 14 November 2021
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“Some level of human interaction” is still needed in the mortgage application and approval process, and boilerplate digital approaches are making borrowers less satisfied with mortgage companies. That's the conclusion of an annual customer survey. So reports Inman. Read more...
Where Mortgage Biz Fears to Tread, 'Fake Landlords' Thrive

Where Mortgage Biz Fears to Tread, 'Fake Landlords' Thrive

Sunday, 14 November 2021
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The mortgage industry has been cautious about investing in parts of Detroit with low property values, opening the way for “fake landlords” to prey on residents by collecting rent after losing their house to foreclosure or by renting out houses they’ve broken into. So reports NBC News. Read more...
Podcast: FinLocker’s Brian Vieaux Reflects on Live Industry Events

Podcast: FinLocker’s Brian Vieaux Reflects on Live Industry Events

Sunday, 14 November 2021
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In a recent episode of the FinTech Hunting podcast, Brian Vieaux, president and chief operating officer at financial health app Finlocker, gives his take on the recent return to live industry events. Read more...
Can the Mortgage Industry Really Attract Millennials?

Can the Mortgage Industry Really Attract Millennials?

Sunday, 07 November 2021
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If 2020 taught the mortgage lending industry anything, it was that recruiting is a foundational skill for the effective management of growing home finance enterprises. Read more...
Your Sphere and Its Important Components

Your Sphere and Its Important Components

Sunday, 07 November 2021
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Your sphere is a compendium of your life. That means that your sphere must take into account every aspect of your life, including your relationships, experiences, skills, interests, ethnic background, strengths and even your weaknesses. Read more...
Podcast: Using Tech to Optimize and Personalize the Customer Journey

Podcast: Using Tech to Optimize and Personalize the Customer Journey

Sunday, 07 November 2021
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Joe Welu, CEO and founder of Total Expert, a purpose-built CRM and customer engagement platform, joins host Jen Du Plessis to discuss creating a personalized approach to the customer experience. Read more...
The Key to Improving 'B' Originators

The Key to Improving 'B' Originators

Sunday, 07 November 2021
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During a recent conversation, a mortgage banking executive shared how difficult it is for some originators to transition from the easy business of borrowers shopping for lower interest rates to the arguably tougher sell: convincing prospects that financing a home loan for 30 years is in their best interest. Read more...
What Went Wrong With Zillow’s Home-Flipping Business?

What Went Wrong With Zillow’s Home-Flipping Business?

Sunday, 07 November 2021
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Zillow’s recent announcement that the online real estate company would be ending its home-buying business and cutting 25% of its workforce appears to have been the result of market forces colliding with short time frames. So reports Quartz. Read more...
Podcast: California MBA CEO Susan Milazzo Blazes Her Own Trail

Podcast: California MBA CEO Susan Milazzo Blazes Her Own Trail

Sunday, 07 November 2021
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California Mortgage Bankers Association CEO and industry innovator Susan Milazzo talks about getting started in the mortgage industry and what CMBA is doing to bring value to the business. Read more...
Rocket Mortgage Teams with Salesforce on Originations

Rocket Mortgage Teams with Salesforce on Originations

Sunday, 07 November 2021
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Rocket Mortgage has joined forces with Salesforce to enable financial institutions to use Rocket’s mortgage origination technology. So reports Atlanta Agent. Read more...

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