The Learning Center

Our Learning Center ensures that every reader has a resource that helps them establish and maintain a competitive advantage, or leadership position. For instance, loan originators and brokers will have one-click access to resources that will help them increase their productivity. Search topics by category and keyword and generate free videos, webinars, white papers and other resources. If you would like to add your content to the learning center, please click here  or email Tim Murphy at tim@themortgageleader.com.

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Improving the Borrower Experience for Profitable Growth and Competitive Differentiation

The Borrower Experience

It goes without saying that happy borrowers are profitable borrowers. In a tough market, though, customer satisfaction might not always feel like top priority. The value of customer satisfaction is...

The Future of Finance

Digital Mortgages

Technology has impacted virtually every industry, particularly the financial sector. Whether it’s the development of new forms of currency or expanding how and where investors can trade,the financi...

Digital Mortgage Nirvana

Digital Mortgages

Mobile food-delivery apps offer multiple status alerts when we order a $10 pizza. Shipping companies let us not only see every step in a $40 package’s journey but reschedule delivery or redirect th...

3 Steps to Profitable Growth

Business Processes

This white paper offers ideas on Maxwell focuses on three areas, validated by industry thought leaders and studies, to put your lending business on a path to stronger profitability as the market sh...

CUNA’S COMMON-SENSE REFORMS TO BUREAU OF CONSUMER FINANCIAL PROTECTION RULES AND PROCEDURES

Webinars

This paper is the Credit Union National Association’s (CUNA) comprehensive response to the various requests for information (RFIs) issued by the Bureau of Consumer Financial Protection (Bureau or C...

Complaint collection

Whitepaper

This Complaint Snapshot provides a high-level overview of trends in consumer complaints and supplements the Consumer Response Annual Report with more recent information about monthly changes in com...

The Role of Technology in Mortgage Lending

Date Collection   Whitepaper

In this paper, we study the effects of FinTech lending on the U.S. mortgage market. Our main hypothesis is that the FinTech lending model represents a technological innovation that reduces friction...

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