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The Learning Center
Our Learning Center ensures that every reader has a resource that helps them establish and maintain a competitive advantage, or leadership position. For instance, loan originators and brokers will have one-click access to resources that will help them increase their productivity. Search topics by category and keyword and generate free videos, webinars, white papers and other resources. If you would like to add your content to the learning center, please click here or email Tim Murphy at [email protected].
Sachet Naik
Complaint collection
- Wednesday, 07 April 2021
This Complaint Snapshot provides a high-level overview of trends in consumer complaints and supplements the Consumer Response Annual Report with more recent information about monthly changes in complaint volume.
Read more...The Role of Technology in Mortgage Lending
- Wednesday, 07 April 2021
In this paper, we study the effects of FinTech lending on the U.S. mortgage market. Our
main hypothesis is that the FinTech lending model represents a technological innovation that
reduces frictions in mortgage lending, such as lengthy loan processing, capacity constraints,
inecient re nancing, and limited access to nance by some borrowers.
CUNA’S COMMON-SENSE REFORMS TO BUREAU OF CONSUMER FINANCIAL PROTECTION RULES AND PROCEDURES
- Friday, 06 July 2018
This paper is the Credit Union National Association’s (CUNA) comprehensive response to the various requests for information (RFIs) issued by the Bureau of Consumer Financial Protection (Bureau or CFPB) in the spring of 2018.
Credit unions are the original consumer financial protectors. Because of their not-for-profit, cooperative ownership structure, credit unions do not face the same market pressures and they do not have the same structural motives as for-profit financial services providers. This distinction, combined with decades of providing consumer friendly financial services, is the key reason that consumer protection regulation should be tailored so that it is not overly burdensome on credit unions.