Whitepapers

Whitepapers (2)

Complaint collection

This Complaint Snapshot provides a high-level overview of trends in consumer complaints and supplements the Consumer Response Annual Report with more recent information about monthly changes in complaint volume. Read more...

The Role of Technology in Mortgage Lending

In this paper, we study the effects of FinTech lending on the U.S. mortgage market. Ourmain hypothesis is that the FinTech lending model represents a technological innovation thatreduces frictions in mortgage lending, such as lengthy… Read more...

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