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Wells Names JP Morgan Vet To Lead Tech Team

Wells Fargo and Co. has named Courtney Smith Goodrich chief operating officer for the Enterprise Information Technology team. She joins from JP Morgan Chase and Co., where she was chief technology strategy and programs officer

Smith Goodrich will report to  Scott Dillon, chief technology officer. In her role, she will have oversight responsibility for enterprise technology strategy, process and operational enablement. She will drive the business of IT and have a keen focus on prioritizing enterprise delivery through highly effective coordination and enablement of day-to-day operations of the Enterprise team.

“At Wells Fargo, we are transforming how technology is managed and utilized across the enterprise to drive better results for our customers,” said Dillon. “Courtney’s track record of leadership and success will be a valuable addition as we continue to evolve our technology capabilities and build toward the future.”

Over her 25-year career at JP Morgan Chase, Smith Goodrich has held a number of senior leadership positions. Most recently, she led the strategy, technology program management and oversight for JP Morgan Chase’s Global Technology organization. In addition, she directed multi-year planning activities for all technology organizations, including setting the three-year technology vision and objectives. Previously, she served as COO for Global Technology; COO for Corporate Technology, IT Risk and Security Management; and Global Technology Resource Manager.

Smith Goodrich shared her professional expertise as a mentor and sponsor to other employees and served as co-chair for the Technology Diversity and Inclusion Committee at JP Morgan. In addition, she is a frequent speaker at industry and university forums providing insight based on experience gained working across multiple lines of business.

She will assume her Wells Fargo role from current COO Theresa Wilson who announced her retirement in June after 40 years at the company. The first to hold this role, Wilson led strategic enterprise technology initiatives driving the organization toward greater transparency and more streamlined core functions. She will help Smith Goodrich transition into her role before retiring at the end of the year.

“I am grateful for everything Theresa has contributed to building the organization we are today,” said Dillon. “We will miss her calm demeanor in the face of great change and passion for team member engagement and empowerment.”

 

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