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EXOS Technologies Selected as ServiceMac’s Mortgage Servicing Solution

Thursday, 17 January 2019
EXOS Technologies Selected as ServiceMac’s Mortgage Servicing Solution

PITTSBURGH, PA- (January 14, 2019) – ServiceMac, an innovative new entrant in the mortgage servicing and portfolio management market, has selected ServiceLink’s powerful EXOS Servicing platform as its consumer digital solution.

EXOS Servicing, part of the EXOS Technologies suite of services, is an intuitively designed, market-proven mobile app that offers digital touchpoints throughout the life of the loan. It provides consumers with real-time loan information at their fingertips including account status, statements, payment information and more that is accessible anytime, anywhere on any mobile or wearable device. Backed by more than 40 years of industry experience and years of investment in innovation and best-in-class technology, ServiceLink’s EXOS delivers immediate benefits including increased portfolio retention and soaring customer satisfaction.

“As an innovative customer-focused company, we need digital solutions via web/mobile/voice/wearables that would elevate consumer satisfaction, provide a high level of self-service capabilities and the market maturity to understand the overall customer experience,” said Bob Caruso, President and CEO of ServiceMac. “We believe the EXOS platform will deliver on this strategy and we’re excited to work with EXOS to provide our omni-channel digital strategy.”

“ServiceLink is focused on transforming consumers’ experiences and expectations around the digital mortgage process,” said Chris Azur, CEO of ServiceLink. “Our EXOS technology provides a new level of transparency and accessibility that will help ServiceMac engage its customers now and in the future. We are thrilled that ServiceMac chose EXOS Servicing as its consumer digital platform.”

About ServiceMac

ServiceMac is focused on providing superior technology, products and services for the mortgage industry backed by highly personalized service and support. Through continuous innovation and acquisition, its offerings are comprised of personalized solutions that span the mortgage continuum and enhance security, customer satisfaction, and profitability. More information can be found at www.servicemacusa.com. For inquiries, please contact Rod Hatfield at This email address is being protected from spambots. You need JavaScript enabled to view it..

About EXOS Technologies

EXOS is the leader in providing cloud-based digital technologies to real estate lenders and servicers. EXOS Technologies transform consumers’ digital expectations around the mortgage experience through mobile apps, voice interaction, APIs, Predictive Analytics and AI. EXOS products include Title, Appraisal, Closing and Servicing – extending and enhancing critical consumer digital touchpoints throughout the entire mortgage lending life cycle. EXOS reduces

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December New Home Purchase Mortgage Applications Decreased 6.1 Percent

Thursday, 17 January 2019
December New Home Purchase Mortgage Applications Decreased 6.1 Percent

WASHINGTON, D.C. (January 17, 2019) — The Mortgage Bankers Association (MBA) Builder Application Survey (BAS) data for December 2018 shows mortgage applications for new home purchases decreased 6.1 percent from a year ago. Compared to November 2018, applications decreased by 13 percent. This change does not include any adjustment for typical seasonal patterns.

“New home sales declined for the second straight month in December, from 627,000 units to 552,000 units, as factors such as a volatile stock market and economic uncertainty, both here and abroad, likely kept some prospective buyers away,” said Joel Kan, MBA’s Associate Vice President of Economic and Industry Forecasting. “This pullback in activity was in spite of falling mortgage rates and a robust job market. Looking ahead, if mortgage rates remain low, housing inventory rises, and home-price growth continues to steady, we expect to see a rebound in purchase activity this spring.”

MBA estimates new single-family home sales were running at a seasonally adjusted annual rate of 552,000 units in December, based on data from the BAS. The new home sales estimate is derived using mortgage application information from the BAS, as well as assumptions regarding market coverage and other factors.

The seasonally adjusted estimate for December is a decrease of 12 percent from the November pace of 627,000 units. On an unadjusted basis, MBA estimates that there were 37,000 new home sales in December 2018, a decrease of 17.8 percent from 45,000 new home sales in November.

By product type, conventional loans composed 69.5 percent of loan applications, FHA loans composed 17.3 percent, RHS/USDA loans composed 0.7 percent and VA loans composed 12.5 percent. The average loan size of new homes increased from $326,037 in November to $334,944 in December.

MBA’s Builder Application Survey tracks application volume from mortgage subsidiaries of home builders across the country. Utilizing this data, as well as data from other sources, MBA is able to provide an early estimate of new home sales volumes at the national, state, and metro level. This data also provides information regarding the types of loans used by new home buyers. Official new home sales estimates are conducted by the Census Bureau on a monthly basis. In that data, new home sales are recorded at contract signing, which is typically coincident with the mortgage application.

For additional information on MBA’s Builder Applications Survey, please click here.

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Mortgage Applications Increase in Latest MBA Weekly Survey

Wednesday, 16 January 2019
Mortgage Applications Increase in Latest MBA Weekly Survey
WASHINGTON, D.C. (January 16, 2019) — Mortgage applications increased 13.5 percent from one week earlier, according to data from the Mortgage Bankers Association’s (MBA) Weekly Mortgage Applications Survey for the week ending January 11, 2019.

The Market Composite Index, a measure of mortgage loan application volume, increased 13.5 percent on a seasonally adjusted basis from one week earlier to its highest level since February 2018. On an unadjusted basis, the Index increased 45 percent compared with the previous week. The Refinance Index increased 19 percent from the previous week to its highest level since March 2018. The seasonally adjusted Purchase Index increased 9 percent from one week earlier to its highest level since April 2010. The unadjusted Purchase Index increased 43 percent compared with the previous week and was 11 percent higher than the same week one year ago.

“Mortgage applications rose to their strongest level in years last week, with purchase applications rising to the highest since 2010, and refinance applications up to their highest level since last spring,” said Mike Fratantoni, MBA Senior Vice President and Chief Economist. “Uncertainty regarding the government shutdown, slowing global growth, Brexit, a more patient Fed, and a volatile stock market continued to keep rates from increasing. The spring homebuying season is almost upon us, and if rates stay lower, inventory continues to grow, and the job market maintains its strength, we do expect to see a solid spring market. The 11 percent gain in purchase volume compared to last year is a promising sign.”

Added Fratantoni, “Borrowers with larger loans tend to be more responsive to a given drop in mortgage rates, and we are seeing that so far in 2019. Furthermore, borrowers with jumbo loans are also more apt to take adjustable-rate mortgages as opposed to fixed-rate loans. Thus, it is not surprising to see the ARM share at its highest level since 2014. These borrowers may also feel more confident taking an adjustable-rate mortgage given the expectation of a more patient Fed.”

The refinance share of mortgage activity increased to its highest level since January 2018, 46.8 percent of total applications, from 45.8 percent the previous week. The adjustable-rate mortgage (ARM) share of activity increased to its highest level since October 2014, 9.2 percent of total applications. The average loan size for refinance applications reached a survey high at $353,100.

The FHA share of total applications increased to 10.9 percent from 10.3 percent the week prior. The VA share of total applications decreased to 10.4 percent from 11.6 percent the week prior. The USDA share of total applications decreased to 0.5 percent from 0.6 percent the week prior.

The average contract interest rate for 30-year fixed-rate mortgages with conforming loan balances ($484,350 or less) remain unchanged at 4.74 percent, with points decreasing to 0.45 from 0.47 (including the origination fee) for 80 percent loan-to-value ratio (LTV) loans. The effective rate decreased from last
week.

The average contract interest rate for 30-year fixed-rate mortgages with jumbo loan balances (greater than $484,350) increased to 4.53 percent from 4.52 percent, with points increasing to 0.31 from 0.28 (including the origination fee) for 80 percent LTV loans. The effective rate increased from last week.

The average contract interest rate for 30-year fixed-rate mortgages backed by the FHA increased to 4.76 percent from 4.70 percent, with points increasing to 0.52 from 0.47 (including the origination fee) for 80 percent LTV loans. The effective rate increased from last week.

The average contract interest rate for 15-year fixed-rate mortgages decreased to its lowest level since April 2018, 4.13 percent, from 4.16 percent, with points increasing to 0.45 from 0.35 (including the origination fee) for 80 percent LTV loans. The effective rate remained unchanged from last week.

The average contract interest rate for 5/1 ARMs increased to 4.08 percent from 4.05 percent, with points remaining unchanged at 0.32 (including the origination fee) for 80 percent LTV loans. The effective rate increased from last week.

If you would like to purchase a subscription of MBA’s Weekly Applications Survey, please visitwww.mba.org/WeeklyApps, contact This email address is being protected from spambots. You need JavaScript enabled to view it. or click here.

The survey covers over 75 percent of all U.S. retail residential mortgage applications, and has been conducted weekly since 1990. Respondents include mortgage bankers, commercial banks and thrifts. Base period and value for all indexes is March 16, 1990=100.
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