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Podcast: Using Tech to Optimize and Personalize the Customer Journey

Sunday, Nov 07 2021
Originating
Written by  The Mortgage Leader

Joe Welu, CEO and founder of Total Expert, a purpose-built CRM and customer engagement platform, joins host Jen Du Plessis to discuss creating a personalized approach to the customer experience.

Jen Du Plessis 2021.11.07It’s hard for businesses to keep up with such specific needs when talking about automation. But one person has figured it out! Joe Welu discusses Total Expert, which uses human-first methodology that optimizes data and technology with a human touch. 

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