Estimated reading time: 0 minutes, 22 seconds

Podcast: Using Tech to Optimize and Personalize the Customer Journey

Joe Welu, CEO and founder of Total Expert, a purpose-built CRM and customer engagement platform, joins host Jen Du Plessis to discuss creating a personalized approach to the customer experience.

Jen Du Plessis 2021.11.07It’s hard for businesses to keep up with such specific needs when talking about automation. But one person has figured it out! Joe Welu discusses Total Expert, which uses human-first methodology that optimizes data and technology with a human touch. 

Read 1606 times
Rate this item
(0 votes)

FOLLOW US

PMG360 is committed to protecting the privacy of the personal data we collect from our subscribers/agents/customers/exhibitors and sponsors. On May 25th, the European's GDPR policy will be enforced. Nothing is changing about your current settings or how your information is processed, however, we have made a few changes. We have updated our Privacy Policy and Cookie Policy to make it easier for you to understand what information we collect, how and why we collect it.