Caring for your team is caring for your company. With that perspective, the customer wins in the end because, when people are happy, that resonates with your whole organization. Stearns dives into personal and professional success despite facing challenges. He went back to his roots in mortgage banking and visualized the next evolution of wholesale mortgage lending by focusing on building a company around its people. He also explains how Stearns Lending grew to be the fifth largest privately held company.