Several loan officers have written me and asked a question like this: I understand why no one could have predicted the pandemic. However, it seems to me that we should have geared up for lower rates as soon as it happened. Why did it seem like these record low rates and the increase in business took the country by surprise? The lack of foresight had taken me by surprise and I wound up missing many opportunities as others jumped on my previous customers before I could act. Plus, my company was not ready for the volume. Why can't we get better predictions? 

The Department of Justice has hit James B. Nutter & Co. with a civil lawsuit claiming improprieties in the Kansas City home lender’s reverse mortgage business. So reports the Kansas City Star.

Rocket Companies CEO Jay Farner has said that the mortgage lender’s record third-quarter loan volume is thanks to investments it made in technology. So reports CNBC.

Lender Price, which offers mortgage loan pricing and origination technology, has introduced multi-channel digital lender Quontic Bank to its Lender Price Marketplace.