The ebook is "less an attempt to predict the future and more an exercise in setting our intention for the year ahead. It’s about aiming high. It’s about setting goals that push us out of our comfort zone, and preparing to demonstrate our agility for what 2020 will surprise us with.”
The firm says industry professionals should expect that rates will stay low, inventory will remain scarce, home prices will remain high as affordability wanes and refinancing will continue to be a popular option.

In terms of resolutions, Maxwell says to “brace for lower purchase volume” and “nurture relationships with current homeowners.” To read the five other resolutions or get additional details, read the ebook.