Kellie Deits claims she got a call and asked not to be called back. However, she says she still got a call at least 27 times from the same number.
The lawsuit in Arizona federal court is seeking class action status.
In response to the lawsuit Rocket Mortgage stated:
“We care deeply about client service, as is evident by our 20 J.D. Power awards, numerous industry accolades and one of our ISMs, or founding principles, that insists we “Do The Right Thing.” Despite this, plaintiff’s attorneys continue to litter the industry with baseless TCPA claims in hopes of securing quick and lucrative settlements.
The barrier to file one of these cases is extremely low, but the end result is what really matters. To date, not one single TCPA class against Rocket Mortgage has been certified. This is a clear indication of just how seriously we take our compliance obligations. This particular case comes from a meritless claim that is belied by the facts as we know them, and we expect a quick and decisive ruling in our favor.”